Shipping & Returns

Shipping Policy

We ship all our packages using Federal Express Ground. See the table below for charges.

Shipping time via the ground method varies depending upon your location. Because many of our products are handmade by artisans from around the world, some pieces may not be immediately available.  These items may take longer to ship. We will contact you in the event of a delay. Some items ship directly from our vendors and usually arrive within 4-6 weeks of placing your order.

Delivery charges for orders shipped within the Continental United States will be automatically calculated when you proceed to checkout.

Sales tax will be charged for purchases shipped within the State of California.

Please Note: Because our products are shipped via Federal Express, we cannot deliver to P. O. Boxes or APO/FPO addresses. We do not ship to Alaska, Hawaii or U.S. Territories, including Puerto Rico and Guam. We do not ship internationally. 

Orders received after 12 Noon (PST) will be processed the following business day.  La Bella Fiona does not process or ship orders on Saturday, Sunday or Holidays. 

Standard Shipping Rates

Order Amount Shipping Fee
   
   
Up to $100.00 $15.00
$100.01 - $150.00 $19.00
$150.01 - $200.00 $22.00
$200.01 - $250.00 $27.00
$250.01 - $300.00 $31.00
$300.01 - $400.00 $36.00
$400.01 - $450.00 $42.00
$450.01 - $500.00 $47.00
$500.01 - $1,000.00 $65.00
$1,000.01 - $2,000.00 $140.00
$2,000.01 - $2,500.00 $175.00
$2,500.01 - $3,000.00 $210.00
$3,000.01 - $4,000.00 $280.00
$4,000.01 and over $325.00

 

Returns & Exchanges

We want you to be completely satisfied with every purchase. If your order fails to meet your expectations for any reason, please return the merchandise in its original condition within 10 days of receipt for exchange, refund or credit (less the original shipping charge on all items). Returns postmarked after 10 days of receipt of merchandise will not be accepted. Shipping charges as listed above will apply to any exchange orders. 

Please Note: 

  • Returned apparel and accessories must be free of defects, unworn and unwashed 
  • Personalized items cannot be returned
  • Final sale items cannot be returned or exchanged
  • Please retain original packaging for returns

Ship your return merchandise, including your name, address, zip code, and email. Also, include your packing slip and circle the item(s) you are returning and the reason for your return. Please indicate if you would like to exchange the item(s) or if you would prefer credit. We recommend insuring and retaining tracking information on your return shipment since we cannot give credit for items that do not arrive at our facility. All costs for returns shipments are the responsibility of the customer. 

Please notify us at inquiry@labellafiona.com to advise us of your return merchandise.

Ship To:

La Bella Fiona
17212 Palisades Circle 
Pacific Palisades, CA 90272

Gift Returns & Exchanges

If you have received a gift from La Bella Fiona and would like to return or exchange the merchandise, please use the Returns & Exchanges instructions noted above. We will create an account for you on our website and add store credit for the dollar amount of your return. If you choose to purchase from our website and the new item(s) amount is more than your credit, you may utilize another form of payment to pay for the difference.

Shipping Errors & Damages

Please notify us within 48 hours by email at inquiry@labellafiona.com if the merchandise arrived damaged or if the wrong merchandise was shipped.

Typographical Errors

La Bella Fiona has the rights to refuse or cancel any orders for products listed at the incorrect price due to typographical error.